1. Refund Eligibility

To be eligible for a refund, items must be returned within 5 days of receipt and must be in their original condition, unused, and in the original packaging.

2. Non-Refundable Items

Certain items, such as opened or used products, are not eligible for refunds due to hygiene reasons.

3. Requesting a Refund

To request a refund, please contact us at email with your order number and reason for the return. We will provide instructions for returning the item.

4. Refund Process

• Return Shipping: You are responsible for the cost of return shipping unless the item is defective or the return is a result of our error.
• Inspection: Once we receive the returned item, we will inspect it and process your refund. Refunds are typically issued to the original payment method within 15 business days.

5. Exchanges

If you would like to exchange an item, please contact us at email to arrange the exchange and any additional shipping costs that may apply.

6. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 5 days of receipt. We will arrange for a replacement or issue a refund for the affected items.

7. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or need assistance with returns or refunds, please contact us at email.